7p778 FAQ — All your questions answered in one place

No, each person is limited to One account . If multiple accounts belonging to the same person are found, all accounts may be suspended and balances forfeited. If you run into any issues, Help Center Contact us.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes under 2 minutes.

KYC is not required for regular gameplay. However, for large withdrawals above a certain threshold, you may need to verify your identity with a photo of your national ID or passport. This is done solely for the security of your account.

Yes, though for security reasons this cannot be done directly. Help Center Reach out via live chat and your number will be updated after identity verification. This is typically completed within 24 hours.

7p778 supports the most popular payment methods in Bangladesh:

• bKash — Most popular, fastest
• Nagad — Fast transfers, low fees
• Rocket — Dutch-Bangla Bank Mobile Service
• Bank Transfer — for larger amounts

Learn More Payments Page here.

The minimum deposit at 7p778 is just ৳300. You can start any game with this amount. New members get a 100% bonus on their first deposit — put in ৳300 and you'll have ৳600 to play with.

Deposits via bKash and Nagad are typically processed within between 30 seconds and 3 minutes your balance will be updated. Bank transfers may take 15–30 minutes. If it takes longer than 30 minutes, Help Center Contact us with your transaction ID.

7p778 offers a bonus on deposits of charges no extra fees. However, your mobile banking service (bKash/Nagad) may apply its own service charges as per their own policies. This has nothing to do with 7p778.

Register and make your first deposit. Your account will automatically receive 100% Welcome Bonus will be credited. For example, deposit ৳500 and get ৳500 in bonus, bringing your total balance to ৳1,000. To learn about bonus wagering requirements, Promotions Page here.

Bonus funds cannot be withdrawn directly. You must first complete a specified amount of Wagering (Bets) wagering before your funds become withdrawable. Typically, you'll need to wager 5–10x the bonus amount. For full terms, on the Promotions page here.

A small bonus is automatically credited each day you log in. Log in for 7 consecutive days to earn a special weekly bonus. Keep it up every day of the month and you'll also unlock a monthly loyalty bonus.

Yes! Refer a friend and once they register and make their first deposit, you'll receive Referral Bonus . There's no referral limit — the more you refer, the more you earn. Find your referral link in your dashboard.

7p778 has over 500 games, including:

• Live Casino — Live table games with real dealers
• Slot Games — Classic & Video slots
• Lottery — Daily Draw
• Crash Games — Fast and exciting
• Sports Betting — Cricket, Football & More

To see all games Games Page Visit now.

All games on 7p778 Certified RNG (Random Number Generator) technology. Every outcome is completely random and cannot be manipulated by anyone — not even us. Live Casino games feature real dealers, making them fully transparent.

No separate app download needed. The 7p778 website Fully Mobile-Friendly. Simply open 7p778.fun in Chrome or Firefox and play any game. Add a shortcut to your home screen for an app-like experience.

If your connection drops, your bet for that round is kept safe. When you reconnect, the game will resume from where it left off. If your bet was deducted but no result was returned, please Help Center Contact us.

Withdrawals via bKash and Nagad are typically processed 5–15 minutes to complete. Bank transfers may take 1–3 hours. For larger amounts requiring account verification, it may take up to 24 hours.

Minimum Withdrawal ৳500. Amounts below this cannot be withdrawn. However, you can leave the funds in your account and withdraw a larger amount later. To learn about the maximum daily withdrawal limit, Payments Page here.

There are several reasons a withdrawal may be put on hold:

• If the bonus wagering requirements are not met
• If account verification is still pending
• If an incorrect payment number was provided
• If the daily limit is exceeded

To find out why and get a quick resolution, Help Center Contact us.

Yes, 7p778 256-bit SSL Encryption technology — the same encryption used by banks. Your personal information and transactions are fully protected. If a suspicious login is detected, OTP verification becomes mandatory.

7p778 will never ask for your password — If anyone asks for your password via SMS, call, or chat, it's a scam. Block that number or account immediately and contact our Help Center us immediately. For your security, please change your password right away.

If you're suspicious, immediately Help Center contact us via live chat. We'll temporarily lock your account and investigate. Once your identity is verified, your account will be restored. This is why providing accurate information at registration is so important.

There are three ways to reach 7p778 Support:

• Live Chat — Fastest option, response within 2–5 minutes
• Email — support@7p778.fun, reply within 24 hours
• Help Center — help-center Open a ticket from the page

Bengali support is available across all channels.

Yes, all 7p778 support agents Bengali-speaking support available. Bangla-language support for Bangladeshi members is our priority — you don't need to write or speak in English.

Common issues are resolved instantly via live chat. For complex payment matters, resolution takes up to within 48 hours to resolve. Account verification and complex cases may take 3–5 business days.